UnBolt Privacy Policy

Effective Date: 2/26/2025

Last Updated: 2/26/2025

Welcome to UnBolt (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the UnBolt mobile app and website (the “Service”).

By using UnBolt, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information (Provided by You)

- Name, phone number, email address
- Payment information (processed securely by third-party payment providers)
- Address or location (for service requests)
- Locksmith service history

B. Automatic Data Collection

- Location Data – To connect users with nearby locksmiths
- Device Information – IP address, device type, operating system
- Usage Data – App interactions, preferences, and performance metrics

C. Third-Party Data

- We may receive data from payment processors (e.g., Stripe), analytics services (e.g., Google Analytics), or authentication providers (e.g., Google or Apple login).

2. How We Use Your Information

We use your data to:

Provide and improve our locksmith services

Connect customers with nearby locksmiths

Process payments securely

Enhance app functionality and user experience

Send updates, promotions, or service-related notifications

We do not sell your personal data to third parties.

3. How We Share Your Information

We may share your data with:

- Locksmiths – To fulfill service requests
- Payment Processors – For secure transactions
- Service Providers – For analytics, hosting, and app maintenance
- Legal Authorities – If required by law or for fraud prevention

4. Data Storage & Security

We implement encryption, firewalls, and secure servers to protect your data. While we take strong security measures, no online platform is 100% secure.

5. Your Rights & Choices

Access & Update Your Data – Edit your profile in the app

Request Data Deletion – Contact us at service@unboltapp.com

Opt-Out of Marketing – Unsubscribe via email or app settings

6. Third-Party Links & Services

Our app may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies separately.

7. Compliance with Laws

- California Consumer Privacy Act (CCPA) – California residents can request access, correction, or deletion of their data.
- General Data Protection Regulation (GDPR) – Users in the EU have rights to control their data.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on our website and app.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: Service@unboltapp.com

🌐 Website: www.unboltapp.com